Each order is carefully prepared and packaged in our New York studio. We aim to ensure that your piece arrives safely, beautifully, and in a timely manner.

Domestic Shipping

We offer standard and expedited shipping options within the United States. Rates and estimated delivery times will be calculated at checkout.

Once your order is fulfilled, you will receive a confirmation email with tracking information.

International Shipping

At this time, we are unable to ship internationally. We hope to expand our shipping options in the near future to better serve our global community.

For updates, please subscribe to our newsletter or follow us on social media.

Order Processing

Orders typically ship within 2–5 business days, unless otherwise noted. During peak periods or special releases, please allow additional time for fulfillment.

Pre-Orders

Select pieces may be offered as pre-orders. Shipping timelines for pre-order items are noted on the product page and may differ from our standard schedule. If your order includes both pre-order and in-stock items, they may ship separately at our discretion.

Delivery & Liability

Once an order has been shipped, we are not responsible for delays caused by the carrier or for lost or stolen packages. We recommend selecting a delivery address where someone will be available to receive your order.

If you require special accommodations or need assistance with your shipment, please contact us at hello@zuechofficial.com.

Returns and Refunds

Please review our Refund and Return Policy here.